Performance
Our talented, dedicated team of professionals provide the service and support you deserve
100% Self-Perform with only Company Employed Technicians
100% Self-Perform with only Company Employed Technicians
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Our technicians are employees of the Helios Service Partners Team. |
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Company-trained and certified. |
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Fully bonded. |
Dedicated Regional and National Account Management
Dedicated Regional and National Account Management
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Each Helios client enjoys a dedicated team for their account. This includes point of contact CustomerSupport Services, Sourcing, Scheduling, Quoting, Billing and Data Reporting. |
Consistent Customer
Program Reviews and Consultation
Consistent Customer Program Reviews and Consultation
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Helios conducts quarterly business reviews with your management team to ensure overall satisfaction, performance, and partnership alignment. |
Asset
Management
Asset
Management
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We collect asset information at all your locations while conducting PMs, service work, and installation/replacement. |
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In addition, we can provide counseling and guidance on how to best manage the life cycle of your units and plan for capital expenditures. |
Preventative Maintenance Programs
Preventative Maintenance Programs
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Helios Service Partners offer regularly scheduled Preventative Maintenance. |
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Our customers who invest in this additional service benefit from extended asset life and overall savings in annual service expense. |
3rd party Computerized Maintenance Management System
3rd party Computerized Maintenance Management System
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Helios works with various 3rd party CMMS systems such as ServiceChannel, OfficeTrax, Fexa, Corrigo, Ecotrak, and Verisae, among others. |
